A Violet Tech
Your friendly neighbourhood IT support in Hertfordshire 🚀
From "my Wi-Fi won't work" to "help, I clicked something I shouldn't have" - we're here to help!
How We Can Help
Tech Troubleshooting
Computer acting up? Printer refusing to print? We'll get to the bottom of it and fix it fast.
Security & Setup
Stay safe online with antivirus setup, password management, and device security configuration.
Fast Response
Quick turnaround times because we know you need your tech working NOW, not next week.
Why A Violet Tech?
No Jargon Promise
We explain tech in plain English - no confusing terms or mumbo jumbo!
Local to Hertfordshire
Supporting our local community with on-site visits or remote help.
Patient & Friendly
No question is too small. We're here to help, not judge!
Fair Pricing
Transparent costs with no hidden fees. You'll know exactly what you're paying for.
How We Support You
Whether you prefer remote assistance or face-to-face help, we're flexible to suit your needs
Remote Support
Quick, convenient help from the comfort of your home. We can remotely access your device to fix issues in real-time.
- ✓Fast response times
- ✓Perfect for software issues
- ✓No travel costs or waiting
In-Person Support
Sometimes you need a friendly face! We'll come to you anywhere in Hertfordshire for hands-on assistance.
- ✓Hardware setup & repairs
- ✓Physical device training
- ✓Network & printer setup
We Support All Devices
Laptops & Computers
Windows, Mac, or Linux - we've got you covered
Phones & Tablets
Setup, troubleshooting, and guidance
Buying Advice
Not sure what to buy? We'll help you choose!
Training & Support Services
Learn to use your tech with confidence. We offer friendly, patient training tailored to your needs.
Device Training
Get comfortable with your laptop, tablet, or smartphone. We'll show you everything you need to know.
- ✓Basic device navigation
- ✓Apps & software tutorials
- ✓Email & internet basics
- ✓Photo management & backup
Mobile Plans Made Simple
Mobile plans leaving you puzzled? We'll explain it all in plain English and help you choose the right plan. We're not affiliated with any network.
- ✓Data, minutes & contract types explained
- ✓Choosing the best deal for you
- ✓Finding network coverage in your area
Number Porting Help
Want to switch networks but keep your number? We'll guide you through the entire porting process.
- ✓PAC code assistance
- ✓Network switch guidance
- ✓Timing & process explained
- ✓Troubleshooting issues
Phone Training Sessions
One-on-one sessions to master your smartphone, from basic calls to advanced features.
- ✓Making calls & texts
- ✓WhatsApp & messaging apps
- ✓Camera & photo sharing
- ✓Settings & customization
Online Safety Training
Stay safe online with our friendly guidance on security, privacy, and scam awareness.
- ✓Spotting scams & phishing
- ✓Password management
- ✓Safe online shopping
- ✓Privacy settings
Ongoing Support
Got questions after your training? We're always here to help with follow-up support.
- ✓Email & phone support
- ✓Follow-up sessions available
- ✓No question too small
- ✓Patient, friendly help
Why Choose Our Training?
Tailored to You
Sessions customized to your experience level and goals
At Your Pace
Learn as quickly or slowly as you need - we're patient!
Your Location
In-person at your home or remote - whatever works for you
Ready to Get Started?
Drop us a line and we'll get back to you faster than you can say "have you tried turning it off and on again?"
Read our Trustpilot reviews